Privacy Policy

Last updated: 1 June 2026

Have and Share Coaching ("we", "us", or "our"), operated by Claudina Hafenscher, is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and applicable South African data protection legislation.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website haveandshare.co.za or engage with our coaching services.

1. Information We Collect

We may collect the following personal information:

  • Contact information: name, email address, phone number, and company name when you complete a contact form, book a session, or subscribe to our mailing list.
  • Session data: information shared during coaching engagements, which is kept strictly confidential.
  • Usage data: IP addresses, browser type, pages visited, and time spent on our website, collected via Google Analytics.
  • Booking information: appointment details when you schedule via TidyCal.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide coaching services.
  • Schedule and manage coaching appointments.
  • Send relevant communications, including coaching resources and newsletters (with your consent).
  • Improve our website and understand how visitors engage with our content.
  • Comply with legal obligations.

3. Legal Basis for Processing

We process your personal information on the following bases under POPIA:

  • Consent: where you have provided explicit consent for a specific purpose (e.g., mailing list).
  • Contract: where processing is necessary to fulfil a coaching service agreement.
  • Legitimate interest: where we have a legitimate business interest that does not override your rights.
  • Legal obligation: where we are required to process information by law.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: TidyCal (booking), Google (analytics and forms), and email service providers, solely to facilitate our services.
  • Legal authorities: where required by applicable law or court order.

All third-party service providers are required to maintain the confidentiality and security of your information.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies. These include:

  • Google Analytics cookies: to understand website usage patterns. These are anonymised and do not identify individual users.
  • Session cookies: necessary for basic website functionality.

You may disable cookies through your browser settings. Note that some functionality may be affected.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Coaching session records are retained for a minimum of 5 years after the conclusion of a coaching engagement.

7. Your Rights

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or outdated information.
  • Request deletion of your personal information, subject to legal retention requirements.
  • Object to the processing of your information.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, please contact us at claudina@haveandshare.co.za.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.

9. Third-Party Links

Our website may contain links to third-party websites (including TidyCal, Google Forms, and social media platforms). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact:

  • Information Officer: Claudina Hafenscher
  • Email: claudina@haveandshare.co.za
  • Phone: +27 82 802 5941
  • Address: 13 Morester, Glen Marais, Gauteng, 1601, South Africa

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at haveandshare.co.za/privacy-policy.html. Continued use of our website after changes constitutes acceptance of the updated policy.